66%
would repurchase
3.9/5
package quality

price range

ingredients

Water Purified, Glycerin, Caprylic/Capric Triglycerides, Cetyl Ricinoleate(Chamomile (chamomilla recutita) extract), Isohexadecane, TEA Cocoyl Glutamate, Methyl Glucose Sesquistearate, Stearyl Alcohol, Cetyl Alcohol, PEG 40 Hydrogenated Castor Oil, PEG 20 Methyl Glucose Sesquistearate, Bisabolol(anti-irritant and anti-inflammatory), Chamomile Extract, Tocopheryl Acetate(vitamin E), Dipotassium Glycyrrhizate(licorice root extract), Stearyl Glycyrrhetinate, Tetrasodium EDTA, Acrylates/C10 30 Alkyl Acrylate Crosspolymer, Triethanolamine, BHT, Geranium, Dipropylene Glycol, Phenoxyethanol, Propylparaben, Methylparaben 5/29/09

Reviews

Reviews


5.0
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from

6 years ago

This was the best cleanser ever for drier sensitive skin! I am still mad this has been discontinued. It was creamy, luxurious, and it worked. I am am especially peeved because the new Ultra Gentle c...Read more

5 people found this review helpful. Did you?

About reviewer (95 reviews)

Age56 & Over

SkinNormal, Olive, Warm

HairBrown, Wavy, Fine

EyesBrown



5.0
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7 years ago

BRING BACK THE OLD FORMULA I am so sick of companies that rid the consumer of perfectly fine products and then replace them with useless alternatives. The old formula had a proper lotion milky texture...Read more

4 people found this review helpful. Did you?

About reviewer (108 reviews)

Age25-29

SkinNormal, Fair, Neutral

HairBlack, Wavy, Medium

EyesGreen


5.0
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8 years ago

This is my new favorite cleanser. It's very similar to Cetaphil in consistency and texture, though a lot less watery. I use it after removing my makeup with Garnier micellar water. It doesn't foam up ...Read more

2 people found this review helpful. Did you?

About reviewer (36 reviews)

Age25-29

SkinOily, Fair-Medium, Warm

HairBrunette, Wavy, Medium

EyesBrown


1.0
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from

8 years ago

Reformulated in Australia, discontinued elsewhere. Whyyyyyy???

4 people found this review helpful. Did you?

About reviewer (5 reviews)

Age36-43

SkinOther, Other

HairOther

EyesOther


4.0
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9 years ago

Cheap and good. Doesn't irritate my rosacea skin! And also didn't dry my skin out.

1 person found this review helpful. Did you?

About reviewer (44 reviews)

Age36-43

SkinOther, Other

HairOther

EyesOther


1.0
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9 years ago

I really liked this remover and used it to remove mascara. Within a few hours after using it I suddenly had red itchy welts under my eyes. I went to the doctor who told me to use 1% cortisone cream a...Read more

1 person found this review helpful. Did you?

About reviewer (284 reviews)

Age56 & Over

SkinDry, Fair, Cool

HairBrown, Straight, Medium

EyesBlue


4.0
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9 years ago

This is a gentle, creamy cleanser for sensitive, dry skin that isn't stripping and doesn't break me out. It doesn't leave any greasy residue. It's not really that great at cleansing though - even if I...Read more

3 people found this review helpful. Did you?

About reviewer (67 reviews)

Age30-35

SkinCombination, Fair, Warm

HairBrunette, Wavy, Fine

EyesGreen


5.0
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from

9 years ago

One of Neutrogena's standout cleansers but unfortunately discontinued! I checked with the Neutrogena team and this product is no longer being manufactured. It's been replaced with the newer ultra gent...Read more

3 people found this review helpful. Did you?

About reviewer (2 reviews)

Age25-29

SkinSensitive, Fair

HairBlack

EyesBlack


3.0
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from

10 years ago

I have normal to dry, sensitive cheeks that generally dictate which products I can or can not use on my face. Granted, this cleanser didn't make my cheeks burn, but it also didn't do much of anything ...Read more

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About reviewer (5 reviews)

Age19-24

SkinCombination, Olive, Warm

HairBlack, Straight, Other

EyesBrown


2.0
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10 years ago

I have been looking for a cleanser to replace my favorite discontinued st. Ives cleanser. This is not it! I have never had more issues with my skin! Buying something else tonight, and I can't wait to ...Read more

2 people found this review helpful. Did you?

About reviewer (26 reviews)

Age19-24

SkinOther, Other

HairOther

EyesOther


4.0
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10 years ago

This cleanser to me feels very similar to Cetapils cleanser. It's the milky lotion type of cleanser thats more suitable for dry sensitive skin. In the winter my combination skin becomes drier and more...Read more

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About reviewer (29 reviews)

Age25-29

SkinCombination, Fair-Medium, Warm

HairBrown, Straight, Fine

EyesBrown


5.0
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10 years ago

I purchased this today and have only used it once. I was a bit skeptical to buy it because of the mixed reviews here on MakeupAlley but decided to go for it. I used it just before getting out of the s...Read more

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About reviewer (5 reviews)

Age25-29

SkinSensitive, Fair-Medium

HairBrunette

EyesBlue


3.0
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10 years ago

The name is true to its word, it is indeed extra gentle. It does not foam and it has the texture of a moisturiser and feels like you are applying a moisturiser on your face. It makes me feel like I am...Read more

1 person found this review helpful. Did you?

About reviewer (26 reviews)

Age19-24

SkinCombination, Tan, Warm

HairBlack, Wavy, Fine

EyesBrown


1.0
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10 years ago

I have super sensitive, combination skin and this made me break out. I also had a ton of those tiny bumps under the skin. It's cheap and it seems to work for others, but unfortunately, it's going stra...Read more

2 people found this review helpful. Did you?

About reviewer (21 reviews)

Age19-24

SkinOily, Medium, Cool

HairBlack, Straight, Fine

EyesBrown


1.0
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11 years ago

This dried out my skin and made it itchy, red and flakey. I think I am sensitive to the Chamomile in it as I have reacted to a Weleda product with Chamomile before. Contains parabens.

5 people found this review helpful. Did you?

About reviewer (1702 reviews)

Age36-43

SkinSensitive, Fair, Warm

HairBlond, Wavy, Fine

EyesBlue


4.0
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11 years ago

I absolutely LOVE this product! It's so cheap and brilliant, and cleanses my skin super well! It makes my face feel 10 times cleaner than any other 'drugstore' cleanser I've used, and in conjunction w...Read more

3 people found this review helpful. Did you?

About reviewer (2 reviews)

AgeUnder 18

SkinCombination, Fair-Medium

HairOther

EyesOther


5.0
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11 years ago

I use this in the mornings before applying my make up. I use all Neutrogena products and find that they are the only brand that doesn't upset my skin both pimple wise and irritation. Will purchase aga...Read more

1 person found this review helpful. Did you?

About reviewer (23 reviews)

Age30-35

SkinCombination, Fair-Medium

HairBlond

EyesBlue


5.0
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11 years ago

This cleanser is the most gentle I ever found. I use it in the mornings only as it will not remove makeup and sunscreen so I used something else at night. I love the way it makes my skin feel after ...Read more

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About reviewer (15 reviews)

Age44-55

SkinOily, Fair-Medium, Cool

HairBrown, Curly, Other

EyesGreen


5.0
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11 years ago

Oooh now this is nice for a cheap cleanser!!! Perfect for dry/sensitive skin, does exactly what it says on the bottle.

1 person found this review helpful. Did you?

About reviewer (117 reviews)

Age19-24

SkinDry, Fair, Not Sure

HairBrown, Relaxed, Fine

EyesHazel


4.0
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11 years ago

Fragrance free, non-foaming, lotion type cleanser. I usually use this as a pre-cleanse to remove sunscreen and blush, then I follow up with a foaming cleanser. On lazy-bare-faced-days, just this alone...Read more

3 people found this review helpful. Did you?

About reviewer (47 reviews)

Age36-43

SkinSensitive, Medium, Warm

HairBrown, Straight, Medium

EyesBrown