Customer Service

benefit Cosmetics

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2.8

6 reviews
50%
would repurchase
3.5/5
package quality
price range
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    Reviews

    Reviews

    1.0
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    from
    Cmurraymin

    7 years ago

    I have liked benefit products well enough, but I recently purchased a Puff Off eye cream that gave me a terrible allergic reaction. It took me a while to figure out that it was the cream that was...

    About reviewer (1 reviews)

    Age30-35

    SkinCombination, Fair-Medium

    HairBrunette

    EyesGreen

    1.0
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    from
    Kayelle

    18 years ago

    I got a product with defective packaging (big surprise--half their products come in super-cheap cardboard) so I sent them a friendly email, asking if there was anything they could do. No answer. ...

    About reviewer (1198 reviews)

    Age19-24

    SkinOily

    HairBrunette

    EyesBlue

    5.0
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    from
    luckie17

    18 years ago

    I adore the customer service at Benefit. There are 2 occasions that I remember in particular. 1. I placed an online order and managed to use 2 coupon codes. Well they don't allow that, so I got...

    About reviewer (79 reviews)

    AgeUnder 18

    SkinOily

    HairOther

    EyesBlue

    5.0
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    from
    jenjoseph

    18 years ago

    I too have had good experiences with BeneFit's cutomer service. I've always gotten shipments on time, and returns/exchanges are easy. I am willing to pay a little extra for products knowing that...

    About reviewer (40 reviews)

    Age36-43

    SkinNormal, Fair-Medium, Neutral

    HairBrunette, Wavy, Coarse

    EyesBrown

    4.0
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    from
    fermidiracgirl

    18 years ago

    I thought they had great customer service. Last week, I got a shippment in the mail full of Benefit products.. And they had a deal where if I spent $95, I would get 2 free palettes - the Hoola and...

    About reviewer (346 reviews)

    Age25-29

    SkinNormal, Fair-Medium, Neutral

    HairBrown, Straight, Fine

    EyesBlue

    1.0
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    from
    Shadow_Witch

    18 years ago

    Their products are over-hyped and underwhelming and their customer service is INEXISTENT. I ordered a Lana Bag from their website February 14, 2006 and I have not received anything but the...

    About reviewer (635 reviews)

    Age36-43

    SkinDry, Fair-Medium, Neutral

    HairBrown, Wavy, Fine

    EyesBrown

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